International Airfare Desk Specialist (Fare Construction)

Job Description

Specialized airfare desk role for a high-volume travel management company. Build complex international fare constructions, handle reissues and exchanges, and resolve ticketing discrepancies.

Key Responsibilities

• Construct and price complex international and multi-carrier itineraries.
• Process ticket reissues, refunds, and exchanges in line with fare rules.
• Resolve debit memos (ADM/ACM) and airline ticketing disputes.
• Advise frontline consultants on fare rule interpretation and ticketing best practices.

Requirements

• 4+ years experience on an airline ticketing or airfare desk.
• Expert-level Amadeus or Sabre fare construction and ticketing.
• Strong knowledge of IATA fare rules, CAT-15, and exchange procedures.
• Attention to detail and ability to work independently.